What departments are there and when are they open? Print

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We have 5 departments,

  • Sales
  • General Support
  • Technical Support
  • Website Management (only for those who have purchased the Full Website Management Add-on for their Hosting)
  • Server Management (only for those who have a VPS or Dedicated server with us, and have purchased the Managed Server option)
All departments are open 24/7 and tickets are responded to as quickly as possible. Please be aware that sometimes we will have high ticket traffic and it may take up to an hour to get an initial response.

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