- Priority - Medium
- Affecting Other - Datacentre MTH-2 & MTH-3
To our Valued Hosted Desktop customers,
We are constantly upgrading our infrastucture to provide a better Hosted Desktop experience for our clients.
Our next upgrade focuses on the Shared FileServer where all your files and folders are stored safely and securely.
The window of these works are between 20:30 and 21:30 this evening.
Any noticable impact will be between 21:00 and 21:15. During this time, access to any 'Shared Network Drives' may be disrupted.
Please raise a ticket on your client area, or email email@example.com should you run into any issues, or have any queries.
Your MTH Team
- Date - 03/06/2019 20:30 - 03/06/2019 21:30
- Last Updated - 03/06/2019 10:58
- Priority - High
- Affecting System - Datacentre MTH-2 & MTH-3
As part of our commitment to maintain a high standard of service, MTH and our datacentre partners are instigating a major hardware and architecture upgrade to our core network infrastructure.
Over the past year the teams have been working tirelessly to build a brand-new core network based on SDN technology, separating L2 and L3 infrastructure and using new best-of-breed Juniper hardware. This represents a great investment by MTH and our datacentre partners into building a world-class network to support our customers' future growth, and is also in part a response to the issues with longer-than-anticipated re-convergence times following network disturbances and fibre breaks.
Having been through extensive testing, the upgrade is now ready to be installed. The commissioning process involves moving physical fibre links, which means there will be an interruption to services during the following maintenance windows:
We will be using the below window to complete the works on the network upgrade. Please be advised that updates of this window will be posted on our status page:
16th May 2019, 22:00-02:00 (contingency)
MTH-2 and MTH-3 Data Centres, all traffic
This is a contingency-only window, scheduled to accommodate any complications during the previous maintenance window.
This upgrade work is the culmination of extensive research, planning and financial investment, and I'm proud to announce that the new network is ready for installation and commissioning. If you have any questions about the nature of the work or would like more information, please get in touch with us.
Your MTH Team
- Date - 16/05/2019 22:00 - 17/05/2019 02:00
- Last Updated - 16/05/2019 14:31