Transferring .com, .net, .org, .info, .biz, .us into Monkey Tree Hosting
To Order a Domain Name Transfer click here
The process of transferring your existing domain name into Monkey Tree Hosting is relatively straight-forward; these instructions are for .com, .net, .org, .info, .biz, .us domains. It can take up to a week for a transfer to be completed, so please do not attempt a transfer if your domain name is about to expire within 2 weeks (allowing time to sort any problems that may arise). You also cannot transfer a domain name into us within the first 60 days of registration or if you have transferred it somewhere else within the past 60 days. Please follow the following instructions and contact us if you have any issues and we will be happy to help.
- Ensure you have an up-to-date and working email address listed with the current domain name registrar. This is very important as you will receive an email, as the domain name owner, asking you to confirm the transfer. Failure to confirm the transfer using the link in that email will result in a failed domain transfer.
- Ensure the domain ID protection is turned off; with this turned on, the confirmation email will not be able to be sent to you.
- Ensure the domain name is in the unlocked state. Most domains will default to locked so you need to log into the current registrar and unlock it.
- Obtain the EPP transfer code from the current registrar. There is usually an option for this on their website or contact their support if you cannot find a link to obtain this.
- Log into our website www.monkeytreehosting.co.uk and click the Shared Hosting page. From there click the link to Register a Hosting Package and you will be taken to our secure ordering system.
- Select the "I want to transfer my domain to Monkey Tree Hosting" option and enter the domain name into the appropriate box.
- Click Continue and remember to place a tick in the box beside your domain name in the status column. Then click Continue again.
- Select your billing cycle for the Hosting plan, plus any add-ons that you may want with your site. Proceed by clicking Add to Cart
- Enter the EPP code into the appropriate box, then click Update Cart
- Follow through the ordering process and either log in to your current customer account with us or create new customer account.
- Some hours after you have completed payment (may be 24-48 hours) you will receive an important email regarding your domain name. You must click the appropriate confirmation link in this email to confirm the transfer; if you do not click this link the domain name transfer will fail.
Why am I being asked to pay to Transfer my Domain Name?
How long will my Domain Transfer take?
It can take up to a week to fully transfer. Please be patient. If you are concerned at all, simply contact us and we will assist you.
